FAQ

PLEASE SEE ALL OUR FAQ's BELOW:

---

**Return Policy**
Thank you for shopping with [Your Skateboard Shop]! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

**Returns**
You have [5 days] days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

**Exchanges**
If you received a defective or damaged item, we are happy to exchange it for the same item. Please contact us within [5 days] days of receiving the product.

**Refunds**
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

**Shipping**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**Contact Us**
If you have any questions on how to return your item to us, contact our customer service team at lividskate@gmail.com.

**Exceptions**
Please note that personaliSed or customiSed items are non-returnable unless they are defective or damaged upon receipt.

**Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or refund.